What information do we collect?
You can browse our website anonymously, without giving us any data.
Your IP address is recorded in our logs on each visit to our website. As clarified below, we use this data to track the performance of the website and make improvements for the future.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To improve our website
We continually strive to improve our website offerings based on the information and feedback we receive from you.
- To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs
- To send periodic emails – if you signed up to our newsletter
- To manage our membership database – if you joined as a member
Your member details allow us to keep you in touch with member events and opportunities, ensure your subscription is up to date, send out our member’s newsletters, and enable us to find members with the skills and interests to take on roles in the organisation or a production. You can update your own information at any time. We use membermojo – see their page Security and Member Privacy at membermojo.
- To deliver your tickets and manage your bookings
You can disable cookies in your web browser. For more information see aboutcookies.org.uk.
Do we pass your information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. We are a registered charity, not a business.
We use third parties – specifically MailChimp, membermojo and TicketSource – to collect and manage data on our behalf. We only use third parties whose privacy policies are compatible with our own as well as with UK and EU law.
This policy was last modified on 13th July 2018,
The Wharf Theatre